At Examsbox, a part of SmartThreads Solutions, we strive to provide high-quality educational services to our students. We understand that sometimes circumstances may change, and you may need to request a refund. Please read our refund policy carefully to understand the conditions under which refunds are granted.

1. General Refund Policy

⚫ Refunds are available within 7 days of purchase.
⚫ The eligibility for a refund varies depending on the product or service.
⚫ To request a refund, please contact our support team at info@examsbox.com with your order details.

2. Courses

⚫ Refund requests for courses must be made within 7 days of purchase.
⚫ If you have accessed or completed a significant portion of the course, you may not be eligible for a full refund.
⚫ Partial refunds may be considered based on the extent of course usage.

3. Exams

⚫ Refunds for exam fees are available within 7 days of purchase.
⚫ Refunds are not available if the exam has been scheduled or attempted.
⚫ If you experience technical issues during the exam, please contact support immediately for assistance.

4. Webinars

⚫ Refund requests for webinars must be made within 7 days of purchase.
⚫ Refunds are not available if the webinar has already been conducted.
⚫ If you are unable to attend a scheduled webinar, you may request to transfer your registration to a future session.

5. Workshops

⚫ Refund requests for workshops must be made within 7 days of purchase.
⚫ Refunds are not available if the workshop has already been conducted.
⚫ If you are unable to attend a scheduled workshop, you may request to transfer your registration to a future session.

6. How to Request a Refund

⚫ Contact our support team at info@examsbox.com.
⚫ Provide your order details, including the product or service purchased, date of purchase, and reason for the refund request.
⚫ Our support team will review your request and respond within 3-5 business days.

7. Processing Refunds

⚫ Approved refunds will be processed within 7-10 business days.
⚫ Refunds will be issued to the original payment method used for the purchase.
⚫ You will receive a confirmation email once the refund has been processed.

8. Changes to Refund Policy

Examsbox reserves the right to modify this refund policy at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of any changes to the refund policy.

9. Contact Information

If you have any questions about our refund policy, please contact us at:

SmartThreads Solutions

By using Examsbox's services, you acknowledge that you have read, understood, and agree to this refund policy.